E-Home Solutions LLC — Privacy Policy

Effective Date: October 2025
Last Updated: October 13, 2025

E-Home Solutions LLC (“E-Home Solutions,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information obtained through our websites, CRM systems, and related services.

1. Information We Collect

We collect information in the following categories:

a. Information you provide directly

Name, email address, phone number, and company name

Installation or consultation details (address, utility provider, equipment interest)

Payment information when you subscribe, purchase, or pay via Stripe

Credentials, license, or business information if you apply to become an Authorized Installation Partner

b. Automatically collected information

Device identifiers, IP address, browser type, operating system

Website usage analytics through cookies, pixels, or similar tracking tools (Google Analytics, Facebook Pixel, HighLevel Tracking Code)

c. Third-party sources
We may receive limited data from partners such as EcoFlow Tech, lead vendors, or affiliates that help us route qualified appointments or service requests.

2. How We Use Your Information

We use your information to:

Schedule consultations and manage appointments

Deliver products, installations, or SaaS services

Process payments and provide billing support

Communicate updates, confirmations, and training resources

Improve our marketing, CRM, and website performance

Comply with legal and tax obligations

3. How We Share Information

We do not sell personal information.
We may share data only as necessary with:

Service providers: payment processors (Stripe), CRM/marketing platforms (HighLevel), cloud storage, analytics, or email systems

Authorized Installation Partners for scheduling and project coordination

Regulatory or legal authorities when required by law or to protect rights and property

4. Cookies and Tracking Technologies

Our website and CRM use cookies and similar technologies for analytics and advertising optimization.
You may disable cookies in your browser, but certain site features may not function properly.

5. Data Security and Retention

We maintain administrative, technical, and physical safeguards to protect your data.
Information is retained only as long as required for operational, legal, or tax purposes, after which it is securely deleted or anonymized.

6. Your Rights and Choices

Depending on your location, you may have rights to:

Access, correct, or delete your personal information

Opt out of marketing communications

Request data portability or limitation of processing

To exercise any rights, email [email protected].

7. Children’s Privacy

Our services are intended for adults 18 and older.
We do not knowingly collect personal information from minors.

8. Data Transfers

E-Home Solutions operates in the United States.
By using our website or submitting information, you consent to the transfer and processing of data within the U.S.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., EcoFlow.com, partner portals).
We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy periodically.
The “Effective Date” will indicate the latest version.
Material changes will be posted on our website or communicated via email.

11. Contact Us

For questions or concerns about this Privacy Policy or your information:
E-Home Solutions LLC
Email: [email protected]
Address: 135 E Midvillage Blvd Suite 114 Sandy, UT 84070